Effective Date: 23.02.2026
Welcome to skinsgallery.org (“we,” “us,” “our,” or “the Website”). skinsgallery.org is operated by DKURSOFT LTD, a company registered in England and Wales under company number 16959746, with its registered office at 239 High Street Kensington, London, United Kingdom, W8 6SN.
By accessing or using the Website, you agree to these Terms and Conditions (“Terms”) in full. Please read carefully.
1. ELIGIBILITY AND ACCEPTANCE
- You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use the Website, make purchases, or request payouts.
- Users must have the legal capacity to enter into binding contracts.
- Providing false, misleading, or incomplete information is prohibited.
- If you are using the Website on behalf of an entity, you confirm you have authority to bind that entity.
- Services may be unavailable depending on your location, applicable laws, or regulatory requirements.
2. DESCRIPTION OF SERVICES
- skinsgallery.org operates as a digital platform or trading environment for virtual items, gaming skins, or digital content.
- After purchase, items will be delivered via Steam trade offers (or equivalent mechanisms).
- We do not create, host, modify, or own any virtual items, games, or intellectual property referenced on the Website. All trademarks, game titles, and digital assets remain the property of their respective owners.
- Our role is limited to facilitating access, transactions, and delivery of digital content.
3. ACCOUNT REGISTRATION AND SECURITY
- Certain features require user registration or identity verification (KYC/ID).
- Users must provide accurate, current, and complete information and update it as necessary.
- You are responsible for safeguarding your account credentials and all activity under your account.
- We may suspend or terminate accounts for breaches, fraudulent activity, or improper use.
- Additional verification may be required for withdrawals or sensitive actions.
4. ORDERS, PAYMENTS, AND TRANSACTIONS
- By submitting an order, you agree to pay the full purchase price and applicable taxes.
- Accepted payment methods are listed at checkout. All payments are processed via authorized third-party providers in compliance with PCI DSS standards. DKURSOFT LTD does not hold payment funds.
- Use of stolen or unauthorized payment methods is strictly prohibited and may result in transaction cancellation and referral to authorities.
- We reserve the right to block, suspend, decline, or reverse transactions for technical failures, suspected abuse, or regulatory concerns.
- Processing timelines depend on banks or payment networks and are not guaranteed by the Website.
- All Visa and Mastercard transactions are governed by their respective brand rules and compliance guidelines. Display of branding does not imply partnership or endorsement.
5. ITEM DELIVERY
- Purchased items will be transferred via the user’s Steam account or designated platform.
- Users must provide valid trade URLs and maintain trade eligibility (e.g., Steam Guard enabled, no bans or holds).
- Delivery generally occurs within 7 days, but may take up to 14 days due to technical issues.
- Users may request refunds or alternative delivery if items are not delivered as described.
- We are not liable for failed deliveries caused by invalid trade URLs, inventory restrictions, or user-side issues.
6. SELLING ITEMS AND PAYOUTS
- Users listing items for sale agree to provide accurate details and complete the transfer of items upon sale.
- Items remain in the user inventory until sold. Failure to transfer items correctly may result in account restrictions.
- Platform fees may apply (e.g., 10% commission) on successful sales.
Eligibility for payouts
- Must meet age and legal requirements
- Complete KYC/identity verification
- Use supported payment methods
- Reside in regions where payouts are legally permitted
- Payout Limits: Minimum €10, Maximum €5,000 per transaction
- Approved payouts are generally processed within 3–7 business days; final settlement depends on external institutions.
- Payouts may be suspended, reversed, or declined due to errors, duplicate transactions, fraud, AML/KYC issues, unsupported banks/cards, or prohibited jurisdictions.
Geographic Restrictions
Payouts are not available in the following countries:
Aland Islands, Brunei Darussalam, China, Faroe Islands, Georgia, Gibraltar, Greenland, Guernsey, India, Japan, Jersey, Kazakhstan, Democratic Republic of Korea (North Korea), Kosovo, Kyrgyzstan, Macao, Malta, Monaco, Montenegro, San Marino, Yugoslavia, Svalbard and Jan Mayen, Taiwan (Province of China), Uruguay, Afghanistan, Albania, Algeria, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Burkina Faso, Burundi, Cambodia, Cameroon, Cabo Verde, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Democratic Republic of the Congo, Cook Islands, Costa Rica, Côte d’Ivoire, Cuba, Curaçao, Djibouti, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Holy See (Vatican City State), Honduras, Iran, Iraq, Isle of Man, Jamaica, Jordan, Kenya, Kiribati, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, North Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia (Federated States of), Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Oman, Palau, Palestinian Territory (Occupied), Panama, Papua New Guinea, Pitcairn, Puerto Rico, Reunion, Russian Federation, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts & Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten, Solomon Islands, Somalia, South Georgia & The South Sandwich Islands, South Sudan, Sudan, Suriname, Eswatini (Swaziland), Sweden, Syria, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkish Republic of Northern Cyprus (temporary code), Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Vanuatu, Venezuela, British Virgin Islands, US Virgin Islands, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
7. REFUNDS, RETURNS, AND CANCELLATIONS
- Digital content delivered and accepted through Steam or equivalent is generally non-refundable, except as required by applicable law.
- Orders may only be canceled prior to payment processing. Contact support immediately to cancel.
- Refunds may be requested for undelivered or ineligible items within 30 days of purchase.
- Refunds will be returned to the original payment method, typically within 14 days of confirmation.
- Fraudulent or abusive refund requests may be rejected.
8. PROHIBITED USE
Users must not:
- Engage in illegal activity, including money laundering, sanctions evasion, or fraud
- Provide false, misleading, or incomplete information
- Attempt to compromise the Website, automated systems, or security
- Use bots, scrapers, or automated tools without consent
- Resell or redistribute items without permission
- Circumvent regional restrictions or payout limits
Violation may result in account suspension, withholding of funds, or reporting to authorities.
9. INTELLECTUAL PROPERTY
- All Website content (logos, text, images, code) is owned by DKURSOFT LTD or its licensors.
- We do not claim ownership or partnership with game publishers, including Valve Corporation or other rights holders.
- All trademarks remain the property of their respective owners.
- Users may not copy, distribute, adapt, or create derivatives without consent.
10. PRIVACY AND DATA PROTECTION
- Personal data is collected and processed according to our Privacy Policy.
- Data may be used for identity verification (KYC), fraud prevention, AML compliance, order processing, and payouts.
- DKURSOFT LTD acts as Data Controller under UK GDPR. Users may access, correct, or delete personal information.
- Data may be shared with authorized payment providers and partners strictly for processing and compliance purposes.
11. REGULATORY COMPLIANCE
- We implement AML/KYC procedures, transaction monitoring, and fraud prevention measures.
- Non-compliance may result in delayed payouts, account restrictions, or suspension of services.
12. TRANSACTION RECORDS
- Users may access a history of transactions and payouts through their account dashboard, including dates, amounts, and status.
13. LIMITATION OF LIABILITY
- To the fullest extent permitted by law, DKURSOFT LTD is not liable for indirect, incidental, or consequential damages, including loss of profits or business opportunities.
- Liability is not excluded for fraud, intentional misconduct, or other liabilities that cannot be lawfully limited.
- We are not responsible for restrictions or failures imposed by third-party platforms, including Steam.
14. INDEMNIFICATION
Users agree to indemnify and hold harmless DKURSOFT LTD, its affiliates, directors, employees, and agents from claims, liabilities, or losses arising from:
- Breach of Terms
- Fraudulent or abusive transactions
- Regulatory violations
- Misuse of the Website or services
15. CHANGES TO TERMS
- DKURSOFT LTD may revise Terms to reflect legal, operational, or technical changes.
- Updated Terms will be published on the Website. Continued use constitutes acceptance.
- Users will be notified of material changes at least 7 days before they take effect.
16. GOVERNING LAW AND DISPUTE RESOLUTION
- These Terms are governed by the laws of England and Wales.
- All disputes fall under the exclusive jurisdiction of courts in England and Wales.
- Payment-related disputes are also subject to the rules of the relevant payment providers.
- Before formal proceedings, users agree to attempt dispute resolution by contacting support.
- EU/UK consumers may use the Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr (EU Regulation 2024/3228).
17. CONTACT INFORMATION
DKURSOFT LTD
239 High Street Kensington,
London, United Kingdom, W8 6SN
Company No: 16959746
Email: info@skinsgallery.org
For complaints or disputes, contact support. We aim to resolve all issues within 14 business days.