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Effective Date: 24.02.2026

This Privacy Policy explains how skinsgallery.org (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website or use our services, including purchasing and receiving in-game items and skins. By accessing our site or using our services, you accept the terms outlined in this Privacy Policy.

1. Data Controller

DKURSOFT LTD acts as the Data Controller responsible for your personal information.
Address: 239 High Street Kensington, London, United Kingdom, W8 6SN
Email: info@skinsgallery.org

2. Information We Collect

We may gather the following types of data:

  • Identity & Contact Information: Name, email, billing address, and other details you provide.
  • Transaction Records: Order history, receipts, and payment confirmations.
  • Payment Details: Securely processed through third-party providers; we do not store full card numbers.
  • Steam/Trading Information: Steam username, trade URL, and status of trades or deliveries.
  • Technical Data: IP address, device/browser type, operating system, referral source, and cookie identifiers.
  • Communications: Messages you send via support requests or site forms.
  • Verification Data: Identification documents, proof of address, date of birth, and other information required for AML/KYC compliance.

3. How We Collect Information

We collect data:

  • Directly from you when you create an account, place an order, or contact us.
  • Automatically through cookies, analytics, and other tracking technologies.
  • From third parties, including payment processors (e.g., WooCommerce, PayPal, Stripe).

4. How We Use Your Data

We process your personal information to:

  • Fulfill and manage orders, including delivering CS2 items via Steam trade offers.
  • Communicate regarding transactions, updates, or support requests.
  • Maintain and improve our website and services, including analytics, fraud prevention, and security monitoring.
  • Comply with legal and regulatory obligations, including tax, accounting, AML/CTF, and payment rules.
  • Enforce our Terms of Service.

We only process data as necessary to complete orders, meet legal obligations, and prevent fraud.

5. Sharing and Disclosure

We may share your information with:

  • Banks, card schemes, and payment providers for transaction processing and fraud prevention.
  • Technical and service providers (hosting, analytics, customer support).
  • Steam/Valve when needed to complete trade offers.
  • Regulatory authorities, government bodies, or legal advisors as required by law.

We do not sell your personal data. Payment information is processed by authorized providers; we do not store full card details.

6. Communications

Your email may be used to send:

  • Order confirmations and trade notifications.
  • Service or security alerts.
  • Marketing communications, if you have opted in (you may unsubscribe at any time; service emails remain mandatory).

7. Cookies & Tracking

We use cookies and similar tools to run our website, remember your preferences, perform analytics, and support marketing.
You can manage cookies via your browser or our preferences centre, but some features may not work properly if cookies are disabled.

8. Data Retention

  • Support correspondence: Kept as long as needed to resolve issues.
  • KYC/AML records: Retained for at least five years, or longer if legally required.
  • Cookies and analytics data: Kept for their respective lifetimes or until deleted.
  • Order and transaction records: Kept up to six years for accounting and legal purposes.

9. Your Rights

Under UK GDPR, you can:

  • Access, correct, or erase your personal data.
  • Restrict or object to processing.
  • Receive your data in a portable format.
  • Withdraw consent if processing is consent-based.
  • File a complaint with the supervisory authority.

Contact us at info@skinsgallery.org to exercise your rights.
Our services are intended for users aged 18+. We do not knowingly collect data from children. If you believe a child has provided information, contact us to remove it. You may also contact the ICO at www.ico.org.uk.

10. Updates to this Policy

We may update this Privacy Policy periodically. Changes will appear on this page with a new effective date. Continued use of our services indicates acceptance of updates.

11. International Transfers

Your data may be transferred outside the UK/EEA, for example to payment providers or banks. We implement safeguards, such as adequacy decisions or Standard Contractual Clauses, to protect your information.

12. Data Security

We implement technical and organizational measures, including encryption and access controls. No system is completely secure, and you must protect your login credentials.
Certain transactions may undergo automated checks, which can affect acceptance. You may request human review of any decision.

Contact:
DKURSOFT LTD
239 High Street Kensington
London, United Kingdom, W8 6SN
Email: info@skinsgallery.org